The program focuses on each individual's safety beliefs, attitudes and behaviour. A trained coach works with each person to assess their level of safety awareness and discussed how they can improve it (see article on page 2, below).
Soon after CSR Readmix introduced PaQS in WA, CSR began embracing the Dick Knowles safety workshop process. They soon found that the two programs are just not compatible but they actively compliment each other. PaQS focuses on individuals while the Knowles process focuses on teams, on changing the way people work together to create a safer working environment.
What does the PaQS program involve?
What does the PaQS program involve in CSR Readymix Western Australia? It's simple, effective - and confidential. People fill out an accident risk management survey form. This is used to assess their personal accident risk management profile, which profiles their beliefs about safety and quality, including:
Safety control - accepting personal control for their own safety
Risk avoidance - distinguishing between constructive and destructive risk taking
Stress tolerance - ability to cope with and handle stress
Driver attitude - care, courteousness and commitment to safe and professional driving
Quality orientation - beliefs about quality control, error avoidance and commitment to continuous improvement.
Trained coaches then individually discuss the Accident Risk Management profile with the participants, including coaching to improve any areas of low awareness.
Subsequently, the participants do a one day group training session, to help them better understand each of the above key beliefs for safety. Participants are then encouraged to improve in areas of their greatest need.
Over the ensuing year or so, participants receive safety awareness newsletters, as well as three CD's with musical entertainment and safety messages.
Importantly, to enable participants to monitor their own improvement in safety awareness, they even do two follow up Accident Risk Management profiles, over 6-8 months, again with personal feedback, coaching and support - all strictly confidential.