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Legal

Complaints and Appeals Resolution Policy and Procedure

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Refund Policy

R-SAFE/ARM Survey Refund Policy

  • Rsafe/ARM Surveys, either standard or pre-purchased, can be processed singularly or in multiples.
  • Pre-purchased Rsafe/ARM Surveys will expire after 24 months of inactivity unless otherwise arranged.
  • Unused pre-purchased Rsafe/ARM Surveys can be refunded (based on volume used) for 12 months from date of purchase.

AS&QA Refund Policy

  • GUARANTEE: 100% refund
  • Complete, unused and undamaged training resources, assessments and materials can be returned for a 100% refund within 6 months from date of purchase. Shipping and handling charges may apply.


Payment Terms

PaQS' Standard Payment Terms: 30 days

Published List Prices, at time of ordering, for all PaQS products, assessments, training packages and consultancy services apply to payments received within 30 days of invoicing.

Invoicing will occur within 1 week of shipment of goods or as independently contractually agreed.

Late Payments

PaQS invoices 30 days prior to payment due date. Late payment penalties apply to invoices not paid within the 30 day period at the rate of .05% per week
(7 days) cumulative.

PLEASE NOTE: It is the responsibility of the ordering authority to advise your accounts department of PaQS pricing, invoicing and payment policies. Please do so on ordering to avoid unintentional delays and late payment penalties.

Payment Methods

Payment methods include Bank Transfer / Direct Deposit, Credit Cards, Bank and Personal Cheques.

Credit Cards currently accepted are Visa, Mastercard, Bankcard, Diners Club and American Express.

International Payment Methods are Credit Cards (as above) and Paypal.

Currency

All prices listed are in Australian Dollars. AUD$ is the only currency that PaQS can accept at this time. Prices are subject to international exchange rates. PaQS reserves the right to change prices at any time.

GST Free

PaQS' 10417NAT Course in Advanced Safety Awareness training courses and training delivery are 100% GST free.

ATO Private Ruling Number 11497
PaQS is a Registered NVR Training Organisation (RTO) No. 90485.
The supply by PaQS of the following course is GST free as an education course.

Section 38-85 of a New Tax System (Goods and Services Tax). 10417NAT Course in Advanced Safety Awareness is currently within our scope of registration as an RTO.


The supply by PaQS of the following courses is GST-free as an education course:

The 10417NAT Course in Advanced Safety Awareness is currently within our scope of registration as an RTO.

Assessments purchased independently of AS&QA training packages and training delivery are GST assessable. Where applicable the GST price is listed accordingly.


 
 
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